We’re performing upgrades across multiple systems as we transfer accounts to our new clearing platform. These updates will give you an even better Robinhood experience.
Here are some questions you may have as we continue with our transition.
What changes for me during the conversion period?
We’re working hard to minimize any disruptions after transitioning to our new clearing system. We've temporarily disabled inbound account transfers, but aim to restore that functionality in early 2019. You can check out our status page and our @AskRobinhood Twitter page for updates.
Why do I have to sign a new agreement?
As we transition accounts to our new clearing system, we want to make sure you have the opportunity to review the agreement from our new clearing broker and margin provider. You can check out What's Clearing by Robinhood? for a quick overview of how this move impacts you.
Where can I find the new agreement?
If you haven’t signed it yet, we’ll give you an opportunity to sign it every time you open your app. If you dismiss it, you can simply restart your app to see it again. Please make sure your app is up to date and running the latest version.
When will all our systems impacted by conversion be up and running?
If you’ve signed your agreement, you should see everything should be back up and running as of November 12th, 2018.