We’re performing upgrades across multiple systems this week as we transfer accounts to our new clearing platform. These updates will give you an even better Robinhood experience.
Some functions, such as deposits, will be temporarily unavailable. Don't worry though–trading won't be affected. Here are some questions you may have as we embark on our transition this week.
What changes for me during the conversion period?
We’re working hard to minimize any disruptions while we transfer accounts to our new clearing system. This means certain functions like manual bank linking and upgrades to Gold will have short periods of downtime during the process. You can check out our status page and our @AskRobinhood Twitter page for updates.
Why do I have to sign a new agreement?
As we transition accounts to our new clearing system, we want to make sure you have the opportunity to review the agreement from our new clearing broker and margin provider. You can check out What's Clearing by Robinhood? for a quick overview of how this move impacts you.
Where can I find the new agreement?
If you haven’t signed it yet, we’ll give you an opportunity to sign it every time you open your app. If you dismiss it, you can simply restart your app to see it again. Please make sure your app is update and running the latest version.
When will all our systems impacted by conversion be up and running?
Once you’ve signed your agreement, everything will be back up on November 12.