Canceling a Pending Order

Once you’ve placed an order, you may have the option to cancel it before it’s executed.

Before You Begin

You can only cancel pending orders. You can’t reverse an order that’s been executed in the market.

There are two ways to cancel a pending limit order or stop order in your app.

From your home screen:

  1. Find and tap your pending order on the home screen below your cards.
  2. On the stock’s Detail page, navigate to Pending Orders.
  3. Tap the order you’d like to cancel.
  4. Tap the red Cancel Order button.

From your account menu:

  1. Tap the Account icon in the upper left corner.
  2. Tap History.
  3. Tap the order you wish to cancel.
  4. Tap the red Cancel Order button.

The market data displayed in this demo is not in real time.

canceling-a-pending-order-video.gif

 

Note: If you attempt to cancel a regular-hours order (Good-til-Canceled or Good-for-Day) for a NASDAQ-listed stock between 9:28 AM EST and 9:30 AM EST, we’ll keep the order open in the pending state until the opening cross for the stock. The opening cross usually happens at 9:30 AM EST. This is a NASDAQ rule that we can’t change, so we suggest that you cancel your pending order before 9:28 AM PST to avoid an execution.

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