A sudden drop in funds could be the result of a number of factors:
- One of your pending transfers reversed because of an an issue with your bank account. The funds from that transfer will never reach your Robinhood account, and our clearing partner will pass along a fee.
- One of your initiated transfers failed due to a one-time system error. This won’t result in any fees, and the request will never reach your bank. Feel free to re-initiate your transfer if this happens!
- One of the stocks you own went through a reverse split.
- You have a duplicate account with no funds. If you see your entire portfolio missing, double-check your username to make sure you’re logged into the correct account. Please submit a support ticket to close the duplicate account.
If you still have any questions about your funds, please don’t hesitate to send us a note.