Two-Factor Authentication

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Two-factor authentication adds another layer of security to your account. It’s more secure because it requires two sources of verification: something you know (your password) and something you have (your phone). It’s much harder for hackers to gain access to both of these pieces of information, so we encourage using two-factor to protect your Robinhood account.

 

How It Works

When you sign in to your Robinhood account with two-factor authentication enabled, you’ll receive a prompt for an additional code. You can retrieve this code from an “authenticator” app or from a text message.

We suggest using an authenticator app, and we support all major third-party apps, including Google Authenticator, Duo Mobile, and Authy.

Using Two-Factor Authenticator Apps

First, you’ll need to download your preferred authentication app. Here are a few:

You can set up app-based two-factor by following these steps:

  1. Log into your Robinhood account on your mobile app.
  2. Tap the Account icon in the top left corner.
  3. Tap Settings.
  4. Tap Two-Factor Authentication.
  5. Toggle the feature to the On position.
  6. Tap the app you’d like to use.
  7. Copy the key we provide, and paste it into your authentication app.
  8. Confirm the verification code generated by your authentication app by entering it into the Robinhood app when you’re prompted. You’ll also receive a backup code.
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Keep in Mind: If you ever lose your phone, you can use this backup code instead of the one we would send you via SMS. We recommend saving this code in a safe and secure place, such as saving a screenshot in a password-protected folder or writing it down and locking it in a safe.

Using SMS Two-Factor

You can set up SMS two-factor by following these steps:

  1. Log into your mobile app.
  2. Tap the Account icon in the top left corner.
  3. Tap Settings.
  4. Tap Two-Factor Authentication.
  5. Toggle the feature to the On position.
  6. Tap SMS.
  7. Confirm your telephone number, and receive a backup code.
2FAC_PLACEHOLDER.gif 

 

Keep in Mind: If you ever lose your phone, you can use this backup code instead of the one we would send you via SMS. We recommend saving this code in a safe and secure place, such as saving a screenshot in a password-protected folder or writing it down and locking it in a safe.

Logging In

Authenticator App

Once you enter your valid username and password, you’ll be prompted for an authentication code. Open your authenticator app and copy the code it provides. Enter it correctly in the Robinhood app and we’ll log you in.

SMS
We'll send you a two-factor code via SMS once you enter your valid username and password. Enter it correctly and we’ll log you in.

Using Your Backup Code

If you lose your phone and need to use your backup code, you can simply enter it into the login screen after your username and password.

Note: Using your backup code will automatically disable two-factor. You’ll need to turn it back on to continue using it.

Disabling Two-Factor Authentication

You can disable two-factor in your mobile app by following these steps:

  1. Log into your Robinhood account on your phone.
  2. Tap the Account icon in the top left corner.
  3. Tap Settings.
  4. Tap Two-Factor Authentication.
  5. Toggle the feature to the Off position.
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