General Tax Questions

What if there’s no cost basis on my 1099?

If your 1099 tax form excludes cost basis for uncovered stocks, you'll need to determine the cost basis on your own. These securities may include recently converted stock funds, limited partnerships, and certain exchange-traded funds (ETFs). To manually calculate your cost basis, please request a .csv file of your 2017 transaction history. With your transaction history, you can calculate your cost basis and review the acquisition date of your stocks. Please consult a professional tax service or personal tax advisor if you need detailed instructions on how to calculate cost basis.

If my account is closed, how do I access my tax documents?

Even though your Robinhood account is closed, you can still view your monthly statements and tax documents in your app.

To get started, download the app and login using your Robinhood username and password.

To access your statements:

  1. Tap the “Account” icon in the upper left corner
  2. Tap the “Account” tab
  3. Scroll down and tap “Account Statements”

In your statement you’ll find your account activity, including transfers and executed trades.

Keep in mind that monthly statements are made available the following month.  

For more information about accessing documents in the app, check out our article on account documents.

How do I get a copy of my transaction history?

We can provide you with a .csv file of your 2017 transaction history if you submit a request and include the following verification information:

  • Your username
  • The last 4 digits of your social security number
  • Your date of birth

Once we receive this information, we’ll send over your transaction history.

How do I claim a loss on worthless securities?

If you’d like to claim a loss for one of these securities, please submit a request for a copy of your 2017 transaction history. We will reach out with a .csv file you can use to prove a loss on your taxes. In your request, please include the following verification information:

  • Your username
  • The last 4 digits of your social security number
  • Your date of birth

Once we receive this information, we’ll send over your transaction history.

Why am I receiving an error when I access my tax document?

There are a number of reasons why your tax document isn’t loading properly. To resolve the issue, try the following troubleshooting steps:

  • Logging in and out of the app
  • Uninstalling and reinstalling the app
  • Turning your phone on and off and making sure no other apps are running in the background
  • Double-checking that you're on the latest version of the app. If not, please click here to download the latest version of the Android app, or click here to download the latest version of the iOS app.

If these steps don’t resolve the issue, please submit a service request for the document you’d like us to send. For account verification purposes, please include your date of birth and the last four digits of your social security number.

What’s a wash sale?

A wash sale is the sale of a stock at a loss, followed by the purchase of the same stock within 30 calendar days.

You’re unable to claim a loss on a transaction the Internal Revenue Service (IRS) considers a “wash sale.”

You can find a list of your wash sales in box 1G of your 1099 tax document.

Keep in mind, you may have accrued wash sales from partial executions. Partial executions occur when there are not enough shares available in the market to fill an entire order at once. This happens most commonly with limit orders placed on low-volume securities.

What’s Apex’s Federal ID Number?

Apex’s Employer Identification Number (EIN), or, Federal Tax ID Number, is 13-2967453.

You can also find this number on your 1099 tax document.

When does Apex send 1099 tax documents to the IRS?

Our clearing partner Apex will send all customers’ 1099 tax documents to the IRS by April 15th, 2018.

Does Robinhood offer tax advice?

We’re not authorized to give tax advice, so for  specific questions about your 1099 tax document, including how to file it, we recommend speaking with a tax professional.

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